Frequently Asked Questions

What makes The Noe Agency different from other travel agencies?

The Noe Agency is a boutique, family-run travel consultancy devoted to crafting thoughtfully curated, one-of-a-kind journeys. We combine insider expertise, trusted relationships with luxury partners around the world, and genuine care for every detail. As a full-time agency, travel design is our passion and our profession — not a side project. We take pride in our reputation, integrity, and deep understanding of destinations, logistics, and travel requirements.

Are you affiliated with any host agency or travel consortium?

Yes. The Noe Agency operates under Dream Vacations, part of the respected Travel Leaders Network — one of the largest and most recognized travel consortia in the world. This affiliation gives us access to exclusive partnerships, preferred rates, and VIP amenities with top hotels, cruise lines, and tour operators worldwide — while still allowing us to provide the personalized attention and bespoke service of a boutique agency.

Can you work with travelers outside the Bluffton / Hilton Head area?

Absolutely. Many of our clients are located across the U.S. Consultations, itinerary reviews, and trip management are easily handled via phone, email, or virtual meetings — so no matter where you’re based, you’ll receive the same attentive service.

Can you help with travel insurance and visa requirements?

Yes. We assist with both travel insurance and entry requirements to ensure your trip runs smoothly. We’ll guide you through the best insurance options for your destination and travel style, including plans that cover medical emergencies, trip interruptions, and cancellations. We also provide up-to-date information on passport, visa, and vaccination requirements.

How does your travel planning process work?

We begin with a discovery call to get to know your travel style, preferences, and vision. From there, we design a customized itinerary including accommodations, tours, transfers, and experiences that fit your goals and budget. Once approved, we handle every booking detail and provide your finalized itinerary and travel documents — so all you have to do is pack and enjoy.

Do you charge a planning or consultation fee?

Yes. We charge a Travel Design Fee that reflects the time, expertise, and research that goes into creating your trip. This covers itinerary design, supplier coordination, booking management, and ongoing support. Think of it as an investment in peace of mind — ensuring every moment of your trip is seamless and perfectly planned.

Why do travel advisors charge fees?

Unlike online booking sites, we provide a truly personalized service — hand-selecting every element of your trip and advocating for you every step of the way. Our fees reflect the hours of behind-the-scenes planning, vendor communication, and problem-solving that ensure your travel experience is stress-free and exceptional.

Do you offer a complimentary discovery call?

Yes, we do! Your travel experience begins with a complimentary discovery call, where we’ll chat about your vision, travel style, and goals for the trip. It’s an easy, no-pressure way to get to know each other and ensure we’re the right fit. During this call, we’ll discuss your destinations, preferences, and how our planning process works — including our Travel Design Fee and what’s included.

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